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Franchising
Frequently Asked Questions

How do I apply for a Joey's Only / Tennessee Jack's franchise in Canada or the United States?
In Canada phone toll free 1-800-661-2123 and ask for Franchise Development or complete the online application form. The confidential questionnaire can be filled out online or it can be downloaded and returned to 514 42nd Ave SE, Calgary, Alberta, Canada T2G 1Y6, Attention: Franchise Development. We will review your application and promptly call you to discuss whether you should continue to pursue a Joey's Only Seafood Restaurant Franchise.
Where is Joey's Only / Tennessee Jack's looking to expand?
We are currently looking for opportunities in all areas of Canada, USA and Internationally.
With restaurants in Canada and the United States, is there an opportunity for me to open a Joey's Only in another country?
We are considering opportunities beyond our current range but we must maintain our high quality supply links and the strength of our support network to our franchisees. If we can be assured our standards will not be compromised, we will consider locations worldwide.
What characteristics and qualifications does Joey's Only / Tennessee Jack's look for in a franchise owner?
  • Preferred 5-7 years in business management experience, including P&L and employee supervision responsibilities.
  • Foodservice experience is a plus, however not a prerequisite.
  • Results based with strong analytical, problem solving and leadership skills.
  • Preferred experience with Word, Excel, and basic PC operations.
  • Hands-on ownership is preferred; however, day-to-day unit management is not a requirement although it is desirable that the day to day manager hold a 20% or greater interest in the franchise.
  • Individual or multi-owner groups accepted.
  • Multi-unit ownership preferred, however not a requirement.

Is prior experience in the restaurant business necessary?
No, specific restaurant experience is not needed. Joey's Only / Tennessee Jack's looks for individuals with an understanding of general business principles, a satisfactory financial rating, and the ability to invest in and support a restaurant.
What happens after I am approved as a Joey's Only franchisee?
When an application is approved for a Joey's Only / Tennessee Jack's franchise the applicant obtains an available territory and the franchise agreement is signed for that territory. Upon approval of the location and the building plans, construction begins. Equipment purchasing, license agreements and other finishing details will be ongoing during the five week training program. The last step will be on-site training of your personnel with our qualified support staff.
How long does the application process take?
Once an application is received the Franchise Development Department carefully reviews the information and interviews the prospective Franchisee. An approval is usually granted based on the information received within a few business days.
What is the term of the Franchise Agreement?
The term of the Franchise License Agreement is ten (10) years with a ten (10) year renewal option.
Will I need a lawyer?
We strongly recommend that you receive legal counseling to completely understand your obligations to owning a business.
Will I have territorial protection?
Currently, territories are protected by a 3km radius for Full size restaurants, although Food Courts are allowed in enclosed malls within that radius.
How much does a Joey's Only / Tennessee Jack's franchise cost?
The cost to open a new franchise varies with each location. An estimate of these costs is provided on the Start Up Costs page.
What is included in the cost of the franchise?
The cost of the five week training program (excluding meals, transportation and lodging), Systems Manuals and Franchise rights for the signed territory.
In addition to the initial investment of a Joey's Only / Tennessee Jack's franchise, what on-going payments am I required to make during the term of the License?
You are required to make the following payments on an ongoing basis during the term of the Franchise agreement:
  • Monthly royalty fee of 4.5% of gross sales.
  • Monthly advertising fee of 2% of gross sales.

How much non-borrowed capital must I have initially?
We recommend you have at least 40% of the opening cost in liquid assets to apply toward the purchase of the franchise package. The balance of the franchise package cost can usually be financed through various lending programs of any chartered bank, subject to fulfillment of their usual credit requirements.
Can I invest in a Joey's Only / Tennessee Jack's franchise with partners in order to meet the financial qualifications?
Yes.
Can I be an absentee owner?
Yes, but it is desirable that the day-to-day manager hold a 20% or greater interest in the franchise.
Is prior experience necessary?
No, a Joey's Only franchise owner need not have previous restaurant experience. Joey's Only looks for individual with an understanding of general business principles, a satisfactory financial rating, and the ability to invest in and support a restaurant.
Must I lease directly from a landlord or may I have my own building?
You may do either of these provided the site plan and building have been approved by Joey's Only / Tennessee Jack's.
Can I convert an existing building to a Joey's Only / Tennessee Jack's restaurant?
Yes, but the cost will vary greatly on the current design and mechanical specifications.
Who is responsible for the costs to develop the location (site and building)?
The Franchisee as a non-turnkey unit or the Franchisor as a turnkey operation.
What if I own property that I would like to develop with Joey's Only / Tennessee Jack's? Is there an option to be the franchisee?
Yes.
May I purchase some of my equipment and products from suppliers other than Joey's Only preferred suppliers?
Yes, but these suppliers must first have the approval of Joey's Only / Tennessee Jack's.
Will I receive training?
Yes, new franchisees are put through an intensive 5 week training program at our Corporate restaurant in Calgary, Alberta. Here you will learn the complete Joey's Only operating system. Learning everything from the POS (Point of Sale) system and running management reports to the entire kitchen opening and closing procedures. This is an intense all-inclusive program that will give you the comfort level and confidence necessary to open and operate your new restaurant.
Will I receive assistance in opening my Joey's Only / Tennessee Jack's restaurant?
Up to three Joey's Only Operation specialists will be available on site for up to two weeks to ensure the smooth opening of your new franchise. Operations representatives will also be available for the ongoing support. Their expert operational skills in running a Joey's Only will assist you in learning how to operate an efficient outlet.
How do you ensure the quality of Joey's Only Seafood Restaurants in North America?
Joey's Only has tremendous Operational Support. Regional managers regularly inspect each location and speak regularly with franchisees to assist with the operation of their restaurants. Ongoing training, regular regional meetings, supplier seminars, research and development, and various marketing efforts all contribute to the sustained quality of Joey's Only / Tennessee Jack's franchises. Moreover, Joey's Only franchising stays up to date with market trends (marketing, technology, cooking, staffing, serving procedures, etc.) and passing this information along to its franchisees.

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